TERMS & CONDITIONS

A woman sitting on the sand at the beach during sunset, holding a pink crystal singing bowl, with other crystal bowls placed on a blanket beside her, smiling and surrounded by a serene atmosphere.

Once an online service or product is purchased, the client will have entered into an agreement with Song of the Soul LLC. The client's agreement includes accepting guidance, products or suggestions to help facilitate healing with energy practices including the following terms and conditions:

Payment: We respectfully require clients to complete payment  before a session or product is delivered.

Cancellation Policy: A minimum of 24 hours is required from a clients appointment time for cancellation. Payment in full is required if less than 24 hours is provided or client fails to attend the session. Cancellation of Private Events requires at least 1 WEEK NOTICE. 


Pricing: Sessions and products and their prices listed are subject to change without prior notification. Appointments already booked and paid for will be honored at original pricing.

Refusal to treat: We have the right to refuse or discontinue sessions at any time where the facilitator deems fit to do so. Circumstances where this may apply but are not limited to:

  • Client behaves in an inappropriate or offensive manner. Client is under the influence of alcohol or recreational drugs. Any condition we feel is contraindicated for sessions.

  • Medical: Sessions through Song of the Soul LLC are not substitutes for proper medical diagnosis and treatment. At no time will any client be encouraged to stop medical treatment or change prescription drugs given to them by their medical practitioner. It is also the clients responsibility to consult with their doctor and get approval before entering into an energy healing session.

Personal information: During a client session or consultation, we may need to collect personal information. This is important for the client and healing facilitator to tailor guidance. This information is kept strictly confidential. We may at times discuss personal issues or challenges during sessions. All information will be kept in strict confidence with the exception of that information that may result in danger to client or others.

PRIVACY POLICY

Energy Healing Disclaimer

Energy healing, talk therapy, crystal and sound healing, Oracle readings, as well as Reiki are considered alternative, complementary approaches and do not replace the need for traditional medical care through your physician or licensed professional. You should not stop, add, or change any medication or traditional treatment, without the advice, consent and direction of your physician. You are advised to seek the care of a licensed professional for any physical, mental or emotional concerns.

Privacy Policy: We may change this privacy statement from time to time, therefore, please continue to check this page to ensure you are updated with any changes.

​We may collect the following information:

For bookings we may collect (name, telephone, mail and e-mail addresses). Upon a consultation, we may also ask you to provide us with information regarding your personal or professional interests, lifestyle, health conditions and wellbeing – this is to ensure we deliver the best service to you – this information will not be disclosed or used for any marketing purposes. Guidance plan - We may record feedback from sessions.

We expect both client and facilitator entered into an agreement through Song of the Soul LLC will keep all information strictly confidential.

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